"Don’t ignore it, report it."
What kind of illegal content do you want to report?
Child Sexual Abuse Material (CSAM)
Report (view more)Child Sexual Abuse Material (CSAM)
Extract from the Luxembourg Criminal Code, Title VII, Chapter VII. – Affronts to public decency.
Racism, revisionism, discrimination
Report (view more)Racism, revisionism, discrimination
Extract from the Luxembourg Criminal Code, Chapter VI. – Racism, revisionism and other types of discrimination. (Law of 19 July 1997)
Terrorism
Report (view more)Terrorism
Extract from the Luxembourg Criminal Code, Chapter II. – Threats of terrorist attacks and offers or proposals to commit certain crimes.
Illegal content?
The Internet is a public space. As in any public space, laws also apply online. While everyone is free to access the Internet and, in doing so, contribute by publishing content, it is also important to be aware that certain online content may violate the laws in force in the Grand Duchy of Luxembourg or go against the accepted norms of society. Among such content are, in particular:
- Child Sexual Abuse Material (CSAM).
- Content of a racist, revisionist, or discriminatory nature.
- Content related to acts of or incitement to terrorism.
These contents can be reported via the BEE SECURE Stopline. This may include messages posted on social networks, forums, blogs, websites, as well as images or videos that depict or promote such acts.
The purpose of the BEE SECURE Stopline is to allow the reporting of potentially illegal content or its promotion (racist statements, discrimination, etc.). The list above summarizes the topics that fall within the competence of the BEE SECURE Stopline.
Areas within the remit of the BEE SECURE Stopline
The BEE SECURE Stopline accepts and processes reports of potentially illegal content in the following areas:
- content depicting the sexual abuse of minors, as well as pornographic content involving or depicting minors, pursuant to Article 384 of the Luxembourg Criminal Code;
- racist, discriminatory or revisionist content, pursuant to Articles 454, 455, 457-1 and 457-3 of the Luxembourg Criminal Code;
- content related to terrorist acts or inciting such acts, pursuant to Article 135-1 et seq. of the Luxembourg Criminal Code.
BEE SECURE Stopline's limits
The BEE SECURE Stopline does not handle cases of personal incidents such as personal offenses, cyberbullying, commercial abuse, false information (hoaxes), etc. In cases of personal incidents, users can contact the BEE SECURE Helpline at the free call number 8002 1234, where they can receive personalized help and support.
It is important to note that the final assessment and interpretation of reported content do not fall within BEE SECURE’s operational responsibilities. BEE SECURE acts as a reporting intermediary between the public and the competent authorities (Police, Public Prosecutor’s Office), who decide on the follow-up of the case.
Reporting : How does it work?
A user can report potentially illegal content within the BEE SECURE Stopline scope confidentially through an interactive web form.
During the reporting process, the user is invited to answer a series of questions designed to gather as much information as possible about the potentially illegal content being reported and its context, including the type of content, where it was encountered, and any information necessary to locate and analyze the content.
The BEE SECURE Stopline guarantees the anonymity of its users. This means that at no time are any personally identifiable details of the user submitting a report recorded. Since there is no way to re-contact a user who has submitted a report, the BEE SECURE Stopline strongly encourages users to provide all relevant information when submitting a report.
In accordance with the applicable international standards and criteria used by reporting platforms, the BEE SECURE Stopline carries out an objective, methodical, and impartial analysis of the reports that have been received and intervenes exclusively within the scope of its listed areas of competence. The technical analysis is also carried out, to geographically locate the country where the reported content is hosted.
Following this technical analysis, information regarding the potentially illegal content is forwarded to the appropriate international or national authorities (relevant units of the Grand Ducal Police).
When the content is hosted in a country with a partner hotline that is a member of INHOPE – International Association of Internet Hotlines, information about the potentially illegal content is also forwarded to the partner hotline.
The procedures for handling reports and forwarding them to the competent national authorities have been defined in coordination with the Grand Ducal Police and established in a collaboration agreement.
Consequently, the final assessment of content does not fall within BEE SECURE’s operational responsibilities, but within the remit of the relevant authorities. Exchanges with the authorities are held at regular intervals to discuss developments in the field, operational details, and potential procedural improvements regarding cooperation between the different services.
At the end of the reporting procedure via this website, the user receives a report ID. This 36-character randomly generated ID allows the user to track the status of their report within the BEE SECURE Stopline processing chain.
To do this, the user should consult the Report Status section below and submit the report ID that was provided.
Report status
Enter your report ID to track the status of your report.
This ID was provided when you submitted your report.